*For deposits to a Venkate account that are not shown in the deposit records, check the transaction status on the withdrawal platform.
*If funds are not credited from another platform to Venkate or vice versa, the TxID will help customer service identify the issue and provide assistance.
What is a Transfer ID (TxID)?
The TxID (transaction ID) is a unique 64-character string generated for each transaction, used to track the transfer process and transaction status.
Clicking this string allows you to enter the corresponding block explorer to check node confirmation status. Assets are credited to the blockchain once node confirmation is complete. Network congestion may delay confirmation and asset transfer times.
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